ORDERS

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Once we received your order, you will be emailed an order confirmation. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. In the event that we are unable to deliver your order we will inform you and cancel the order.

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RETURNS & REFUNDS

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Purchases can be returned within 3 days. You have the right to open the package to check your goods, but products must be returned unused. All purchases are non-refundable. Return shipping costs will not be refunded. ​

You must arrange and pay for return shipping, except for faulty items. 

International customs duties and sales taxes are not refunded for all international orders.

In addition, the following criteria must be met:

• All original packaging.

• No tape is to be attached to the product or the product’s packaging.

• All must be returned in a box to protect their form.  

Returns that do not comply with the above listed criteria are in risk of being refused. Please note that you are responsible for the product until it reaches us, so send the package with a traceable service so it can be located.

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SHIPMENT & DELIVERY

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We ship worldwide. All packages are insured and have a tracking number so the package can be traced. An email containing the tracking number will be sent to you upon dispatch.

Please note that some of our products are MTO (Made-to-Order). The delivery days will be stated at our website. Please review your order before you're making your payments.

For International orders, please be aware that any customs or import duties charged once a delivery reaches its destination country is the responsibility of the customer. Unfortunately, we have no control over these charges and cannot tell you in advance what the cost would be, due to customs policies and import duties vary widely around the world. If you would like to know how much your duties will be on an order, you should contact your local customs office.